Quality

Quality is how we reduce project risk

Criteria are agreed against the approved sample, applied across production, and checked before anything is released — so problems are raised before shipment, not discovered after delivery.

Silicone parts inspected against an approved sample
The Principle

The approved sample is the standard

Compliance

Material and compliance support

Certification scope differs by item: quality-system and social-compliance certifications relate to the manufacturing site, while FDA- and LFGB-related items refer to material and testing support available for applicable products and markets. Requirements are confirmed per project rather than assumed, and documentation is matched to the manufacturing site, product and target market.

Engineering notes from production programmes

  • Appearance-critical programmes: process, handling and packaging controls are defined around yellowing and visual-stability risks on clear and light-coloured parts.
  • Sample-to-bulk consistency: repeat runs are audited against the approved sample across material, colour, dimensions, assembly and packaging.
FAQ

Frequently asked questions

What do you inspect before shipment?

Finished products are reviewed against the approved sample and shipment requirements, covering appearance, dimensions, function, accessories, quantity, labels and packaging.

Do you inspect against the approved sample?

Yes. The approved sample and confirmed specifications are the primary reference for production and final inspection.

Can dimensions and silicone hardness be checked?

Yes. Dimensions and hardness are checked against the confirmed drawing and specification.

How do you control color consistency?

Color is compared against the confirmed Pantone or reference sample, on parts and across production runs.

How are assembled products inspected?

Assembly checks cover component matching, fit, orientation, hardware installation and functional confirmation on finished products.

Do you check packaging and accessories?

Yes. Packaging checks cover correct products, quantities, accessories, labels, set completeness and packaging condition.

How is repeat production compared with previous approved orders?

Repeat runs are reviewed against the approved sample and confirmed specifications, including material, color, dimensions, finish, assembly and packaging.

Can customers provide their own inspection requirements?

Yes. Customer-specific quality points can be added to the inspection plan and confirmed before production.

How should I specify yellowing resistance for clear or light-colored silicone?

Yellowing resistance is a specification you define, not a property a supplier can guarantee in the abstract. Specify three things: the exposure the product will actually see (sunlight, heat sources, contact chemicals such as chlorine or detergents), the appearance limit you can accept against an approved visual standard, and the verification point — colour compared with the approved sample after a defined conditioning step. Material choice helps: platinum-cured base polymers generally start cleaner for clear and light colours. Without an agreed reference and check point, a requirement like “should not yellow” cannot be enforced. Share the use environment and appearance expectations, and we will propose the material route and the colour-verification step for the approval process.

Why can silicone hardness readings differ with specimen and test conditions?

Silicone hardness is measured with a durometer, and readings are only comparable when the specimen and method match. Thickness, cure state, temperature and the time the indenter rests on the part all shift the number — a thin wall, an under-cured sample or a cold reading will not agree with a standard test plaque. That is why two suppliers can quote different hardness for the “same” part: they measured different specimens under different conditions. The fix is procedural: agree the scale (Shore A is the usual reference for silicone), the specimen — a standard plaque or a defined location on the actual part — and the measurement conditions, and record them with the drawing. Share your drawing and acceptance limits, and we will align the hardness test method before production so inspections are comparable.

Which actions should life-cycle tests reproduce for keypads, clips and straps?

Life-cycle testing only predicts anything when it reproduces how the part is actually handled — the failure you are trying to prevent happens at the use motion. For keypads, that is repeated actuation with the intended force and travel, checked for contact failure and legend wear. For clips and snap features, it is repeated engage-and-release in the assembly direction, plus an overload case to see how the part fails when a user forces it. For straps and tethered parts, pull in the real loading direction, including the angle and jerk of everyday handling. Set the cycle count, force and pass criteria against samples before production starts. Share the drawings and usage conditions, and we will define the test motions and acceptance numbers for the validation plan.

How should outdoor silicone parts be tested for cold, sunlight and saltwater exposure?

Outdoor parts age through three main channels, and each needs its own check written into the specification: low-temperature flexibility (does the compound stay usable at the coldest expected condition), sunlight and heat (colour and surface appearance against an approved range after defined exposure), and saltwater or sweat (discoloration, sticky surfaces, and any metal hardware corroding at the bond line). The acceptance form is the same in each case — compare against the approved sample after a defined conditioning step, because “weather resistant” without a check point cannot be inspected. State the real use environment and shelf or storage conditions. Share the product, destination climate and appearance limits, and we will propose the material route and the environmental verification points for approval.

Send your quality requirements with the enquiry

Tell us the target market, the function of the part and any testing requirements. We confirm the inspection approach with the quote.